Ride Cancellation Information

How to Cancel Your Ride

If you have made a reservation but no longer need a ride, please let our team at Souris Basin Transportation know at least two hours before pickup or you will be charged a no-show fare amount. This will be paid for on your next trip. No-show fees will be twice the regular fare (Minot routes only). Proper cancellation is important for all trips. We would like to know that all whom we have transported are returning home safely.

If a rider is not ready within the time limits (up to five minutes prior to the scheduled pickup time), he/she will be counted as a no-show and the rider will be charged the full fare amount.