Curb-side service is provided to homes along routes. A 24 hour advance notice is required when making reservations. Office hours are Monday-Friday 7:30 a.m. to 5:00 p.m. All rides should be requested no later than 2:00 pm the day before the ride is desired; reservations for Saturday, Sunday, and Monday should be made the preceding Friday. After 5:00 p.m. weekdays and Saturday and Sunday call the weekend phone number (833-1881) for dispatch/call back rides. Any cancellation must be at least 1 hour prior to your pickup time or you will be charged for a no-show.
If you plan to make several stops, please schedule all of them at the time you make your initial reservation. This will help the driver stay on schedule and prevent other passengers from being late for their appointments.
Passengers using an assistance device (such as a wheelchair or walker) are requested to inform the dispatcher of such in order for the driver to better prepare and assist passengers.
Reservation can be made during regular office hours by calling (800) 927-8318 or (701) 839-7433. The main dispatch telephone is TDD equipped for the hearing impaired.