If you have made a reservation but no longer need a ride, please let us know at least two (2) hours before pickup or you will be charged a no-show fare amount. This will be paid on your next trip. No show fees will be twice the regular fare (Minot Routes Only). Proper cancellation is important for all trips. SBT would like to know that all whom we have transported are returning home safely.
If a rider is not ready within the time limits (up to 5 minutes prior to the scheduled pickup time), he/she will be counted as a no-show and the rider will be charged the full fare amount
To cancel a ride, call the dispatch number
Toll Free (800) 927-8318
The main dispatch telephone is TDD equipped for the hearing impaired.
Bottineau County Dispatch
Pierce County Dispatch